Handling a Difficult Customer
Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a difficult customer? Through our workshop your participants will learn stress management skills, how to build rapport, and recognizing certain body language.
We will send you a link within 24 hours to access your purchased course.
$99.00
By utilizing our Handling a Difficult Customer workshop your participants will see an increase in customer service, productivity, and a decrease in unhappy customers. Your participants will be provided a strong skill set including in- person and over the phone techniques, addressing complaints, and generating return business.
This is a temporary license for one user for one course. We will send you a link within 24 hours to access your purchased course. Once you view the course, your purchase is nonrefundable.
